Notes about packaging chocolate:For your convenience, Olivenation re-packages some Valrhona and Callebaut items from larger size couverture bags into smaller size bags. Therefore, items may not arrive in the manufacturers original packaging. Callebaut 60% Dark Bittersweet Chocolate (wafers/) Single origin, 60% dark chocolate chips from Callebaut created with cocoa exclusively grown from the Trinitario cocoa bean. This mild mannered, sweet, dark chocolate couverture offers subtle delicate floral notes, hazelnut and a hint of red fruits. Callebaut is one of the rare chocolate makers that still selects, roasts and grinds its own cocoa beans, the beans are roasted in their entire shell, to protect them and keep in all the aromas and subtleties. This yields a more intense, more complex and deeper cocoa flavor, unmistakably Callebaut. Storage and Shelf Life: Chocolate must be kept in a cool (preferably below 65 F) and dry environment. When kept in proper storage chocolate can be in good condition for a year or two or even longer. Chocolate is susceptible to picking up “”””off notes”””” from strongly flavored products such as caraway, onion, garlic, etc., and should be stored separately. Occasionally there may be light-coloured streaks or film on the surface of the chocolate. This occurs naturally and is a characteristic of chocolate. It will disappear when the chocolate is re-melted. Packaging Note: For your convenience OliveNation will sometimes re-package products into smaller size containers. Therefore, ingredients we distribute from other brands may not arrive in the original manufacturer packaging.
Creating clear and transparent shipping and handling policies is crucial for a commodity trading company like Agropastoral Products Co., Ltd. Here's a framework for the Shipping and Handling Policy:
1. Shipping Policy:
a. Shipping Process: - Detail the steps involved in the shipping process, from order placement to delivery.
b. Shipping Rates: - Specify the shipping costs associated with various products or order amounts.
c. Delivery Timeframe: - Provide estimated delivery times based on location and shipping method.
d. Shipping Carriers: - Name the shipping carriers used and any partnerships that may influence shipping.
e. International Shipping: - Explain international shipping options, rates, and potential customs or import duties.
f. Tracking Information: - Describe how customers can track their orders and obtain tracking information.
g. Shipping Restrictions: - List any countries, regions, or products where shipping may be restricted or limited.
2. Handling Policy:
a. Packaging: - Describe how products are packaged to ensure safe transit and delivery.
b. Quality Assurance: - Explain any quality control measures or checks in place during the handling process.
c. Fragile Items: - Provide special handling instructions for fragile or delicate commodities.
d. Inventory Management: - Detail how inventory is managed to maintain accuracy and prevent errors in order fulfillment.
e. Returns and Exchanges: - Outline the process for handling returns, exchanges, or replacements related to shipping issues or damaged items.
3. Additional Policies:
a. Lost or Damaged Items: - Explain the procedure for reporting and addressing lost or damaged items during shipping.
b. Split Shipments: - Describe under what circumstances the company may split an order into multiple shipments and how this is communicated to the customer.
c. Free Shipping Offers: - Clarify conditions for free shipping, such as minimum order amounts or specific products.
d. Holiday or Peak Season Shipping: - Provide information about any special considerations or delays during peak seasons or holidays.
e. Force Majeure: - Address how the company handles unforeseen events like natural disasters, strikes, or other force majeure events affecting shipping and delivery.
f. Contact Information: - Provide contact details for customers to reach out for shipping-related queries, concerns, or support.
Regularly update and review these policies to ensure they align with your company's operations and any changes in shipping or handling processes. Communicating these policies clearly to your customers will help manage their expectations and provide a positive shopping experience.
Shortbread –
Best price online for Callebaut chocolate and delivered quickly in perfect condition.
Irene –
Great quality product and quick delivery.
William S Staples –
Smooth and full bodied. Similar to Ghirardelli, but creamier, and without the sourness. Arrived in perfect condition in October in Virginia–80 degrees daytime high, no melting.