Creating clear and transparent shipping and handling policies is crucial for a commodity trading company like Agropastoral Products Co., Ltd. Here's a framework for the Shipping and Handling Policy:
1. Shipping Policy:
a. Shipping Process: - Detail the steps involved in the shipping process, from order placement to delivery.
b. Shipping Rates: - Specify the shipping costs associated with various products or order amounts.
c. Delivery Timeframe: - Provide estimated delivery times based on location and shipping method.
d. Shipping Carriers: - Name the shipping carriers used and any partnerships that may influence shipping.
e. International Shipping: - Explain international shipping options, rates, and potential customs or import duties.
f. Tracking Information: - Describe how customers can track their orders and obtain tracking information.
g. Shipping Restrictions: - List any countries, regions, or products where shipping may be restricted or limited.
2. Handling Policy:
a. Packaging: - Describe how products are packaged to ensure safe transit and delivery.
b. Quality Assurance: - Explain any quality control measures or checks in place during the handling process.
c. Fragile Items: - Provide special handling instructions for fragile or delicate commodities.
d. Inventory Management: - Detail how inventory is managed to maintain accuracy and prevent errors in order fulfillment.
e. Returns and Exchanges: - Outline the process for handling returns, exchanges, or replacements related to shipping issues or damaged items.
3. Additional Policies:
a. Lost or Damaged Items: - Explain the procedure for reporting and addressing lost or damaged items during shipping.
b. Split Shipments: - Describe under what circumstances the company may split an order into multiple shipments and how this is communicated to the customer.
c. Free Shipping Offers: - Clarify conditions for free shipping, such as minimum order amounts or specific products.
d. Holiday or Peak Season Shipping: - Provide information about any special considerations or delays during peak seasons or holidays.
e. Force Majeure: - Address how the company handles unforeseen events like natural disasters, strikes, or other force majeure events affecting shipping and delivery.
f. Contact Information: - Provide contact details for customers to reach out for shipping-related queries, concerns, or support.
Regularly update and review these policies to ensure they align with your company's operations and any changes in shipping or handling processes. Communicating these policies clearly to your customers will help manage their expectations and provide a positive shopping experience.
Suma Reddy –
Good
jerry george –
You cannot get better wipes. My baby had sensitive skin. We consulted 4 doctors because of diper rash. Wipes play an important role in rash. After switching to mothersparsh 99% no more rashes. I keep ordering this. Its twice thicker than any other wipes. Its the best choice for your baby. I can vouch that
Shasiya –
First time I bought this brand wet wipes was very good and second time I bought this was bad smell… Wipes was ok but the smell is horrible.. They mentioned that 99% pure water… Pure water had any smell….??? Never… I stoped buying this brands wipes
Naim Shaikh –
very bad product expiry product babies rection very danger I am very angry Flipkart are you crazy expiry product deliver what are you doing this is not good please this product is no buy no order please this product is not deliver is very danger product and expiry date product babies very danger reaction it is not good for babies my baby is very danger damage this is very fake product
Jibin Abraham –
Very bad smell
Joma Tharish –
Even though they claim it to have 99% pure water it has smell of mild chemical.
Divya Ganeshan –
Quality super.
Flipkart Customer –
These r soft n very gentle. I’m very happy with the thickness of the wipes. They are comparatively strong n retains moisture for longer periods.
Pabitra Mohan Barik –
Nice wipes for babies. The best part is that this is without any fragrance and stickiness. Best wipes as compared with other brands.
Abhishek Agarwal –
I haven’t used such a great non fragranced , rash free wet wipes since ages…. from toddlers to aged people can blindly use this in any weather conditions. So, from now on my only purchase is MOTHER SPARSH.Great going guys !!